Busser - Boon Fly Cafe | Carneros Resort & Spa

Napa, CA

Job Description: To assist servers in Boon Fly Café at Carneros Resort at Spa to ensure guest satisfaction during all aspects of the dining experience.

Key Responsibilities

  • Removing used plates, glasses, cutlery and napkins from tables.
  • Wiping up water spills, food stains and dirt from tables.
  • Maintaining tables so that they are presentable and set with required table settings and condiments as applicable.  
  • Replacing cutlery and glassware in anticipation of new diners.
  • Refilling drinking glasses with water.
  • Bringing out meal orders if the waitstaff are busy.
  • Handling cleaning of the dining area at the close of day.

Skills and qualifications

  • Excellent customer service and people skills.
  • Strong communication skills and attention to detail.
  • Ability to work in a fast-paced, guest-focused environment.
  • Team player mentality and a commitment to maintaining the resort’s high standards.
  • Previous experience in a similar role within luxury hospitality a plus.
  • Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements

  • Ability to stand and walk for extended periods of time.
  • Ability to lift up to 25 pounds as needed.
  • Capability to navigate the resort’s expansive property as applicable.