
Bartender | Hilltop | Carneros Resort & Spa
Napa, CA
Hilltop Restaurant at Carneros Resort and Spa is seeking a knowledgeable and engaging Bartender to join our team. This role offers the opportunity to craft elevated beverage experiences in a Forbes-rated environment, where every cocktail and conversation contributes to a memorable guest visit. The ideal candidate will bring a passion for hospitality, a mastery of mixology, and a warm, professional presence in a fast-paced, luxury setting.
Key Responsibilities:
- Provide attentive, intuitive, and personalized bar service to all guests, ensuring each interaction reflects the standards of a luxury resort experience.
- Craft classic and innovative cocktails with consistency, precision, and presentation aligned with Hilltop’s elevated brand.
- Offer thoughtful recommendations and guide guests through the wine, cocktail, and spirits lists, with a particular focus on Napa and Sonoma offerings.
- Maintain a clean, organized, and fully stocked bar area, including preparation of garnishes, syrups, and bar tools.
- Engage in warm, proactive guest communication, anticipating needs and offering recommendations to elevate the overall experience.
- Support the dining team with beverage service across the restaurant, collaborating to ensure timely delivery and consistency.
- Uphold Forbes luxury service standards by delivering anticipatory, gracious, and detail-oriented service.
- Accurately and efficiently process orders and payments using the resort’s point-of-sale system.
- Assist in the setup and breakdown of bar areas for daily service, private events, and seasonal activations.
- Follow all health, safety, and sanitation protocols, including responsible alcohol service guidelines.
Preferred Qualifications:
- Previous experience as a bartender in a fine dining or luxury hospitality environment preferred.
- Extensive knowledge of spirits, wine (especially Napa Valley), and craft cocktails.
- Strong communication and interpersonal skills with a natural ability to engage guests and personalize experiences.
- Ability to multitask and remain composed in a fast-paced, high-volume setting.
- A passion for hospitality and a desire to contribute to a world-class team.
- Flexibility to work evenings, weekends, and holidays as needed.
- Certification in responsible alcohol service (e.g., TIPS or LEAD) is a plus.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift up to 25 pounds.
- Capability to navigate the resort’s expansive property as applicable.