Host | Boon Fly Cafe

Napa, CA

Reports to: Boon Fly Cafe

Classification: Part Time, Non-Exempt

Position Summary 

We are seeking a gracious, polished, and service-oriented Host to be the first and last impression at Boon Fly Cafe. The ideal candidate thrives in a fast-paced, upscale environment and takes pride in delivering exceptional hospitality with warmth and professionalism. 

KEY RESPONSIBILITIES

  • Warmly welcome guests upon arrival and provide a genuine, memorable first impression 
  • Manage reservations and walk-ins using reservation systems (e.g., OpenTable or similar platforms) 
  • Coordinate table assignments to optimize flow and ensure smooth service 
  • Communicate effectively with management, servers, and kitchen staff regarding guest needs and timing 
  • Maintain a clean, organized, and inviting host stand and entry area 
  • Provide accurate information about menus, specials, resort amenities, and local attractions 
  • Handle guest inquiries, special requests, and concerns with professionalism and care 

QUALIFICATIONS

  • Previous experience in a similar role within luxury hospitality.
  • Strong communication skills and attention to detail.
  • Ability to work in a fast-paced, guest-focused environment.
  • Familiarity with property or outlet-specific needs (e.g., Boon Fly, FARM, Hilltop).
  • Team player mentality and a commitment to maintaining the resort’s high standards.

PHYSICAL REQUIREMENTS 

  • Ability to work a flexible schedule based on event volume and business needs with ability to work evenings, weekends and holidays.
  • Ability to lift up to 25 lbs 
  • Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property
  • Ability to navigate the resort’s expansive property as applicable.

TOTAL COMPENSATION 

  • Base Salary 
  • Medical, Dental & Vision Insurance  
  • Health and Dependent Care FSA Options 
  • Life Insurance, Short-Term Disability and Long-Term Disability  
  • Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance 
  • 401k with Employer Match 
  • Paid Time Off (PTO) & Sick Leave